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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carley Carr Southern Visions Realty

Carley Carr Southern Visions Realty

July 1, 2026

5  out of  5
rating by Carley Carr Southern Visions Realty
"Nick and his staff were very professional, knowledgeable and helpful throughout switching my policy over. They were even able to save me almost $100/month! Very pleased with that and I would definitely recommend them to anyone looking to switch their insurance company over. State Farm is NOT the most expensive insurance company! Let them give you a quote and see for yourself."
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Tanika Hughes

June 30, 2026

5  out of  5
rating by Tanika Hughes
"I have been with Nick Shelley State Farm for over 10 years, and during that time I’ve built a wonderful relationship with Sylvia Reid. As a loyal customer, I’ve always appreciated being able to call Sylvia whenever I had questions or concerns. She patiently explained everything, addressed my concerns, and recommended options that best fit my needs.
Recently, I was involved in a car accident, and the experience was overwhelming. After being discharged from the hospital, I was trying to navigate the stress of dealing with the other driver’s insurance company. I called Nick Shelley State Farm, and Sylvia answered with her usual warm, bubbly personality. As soon as I explained what had happened, she immediately jumped into action.
Within minutes, Sylvia had coordinated communication with State Farm, explained the next steps, and guided me through the claims process. She took a tremendous burden off my shoulders during one of the most difficult times I’ve experienced. Her compassion, professionalism, and willingness to help made all the difference.
Sylvia Reid, you are truly the BEST! Thank you for going above and beyond for your customers. Your kindness, dedication, and exceptional service will never be forgotten."
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sierra bateman

June 24, 2026

5  out of  5
rating by sierra bateman
"Nick and his team are always there to help when i have a question! They work great with you, if needed!"
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Paris Az

June 23, 2026

5  out of  5
rating by Paris Az
"Nick is very responsive, probably the best and easiest insurance service I’ve ever had. I unfortunately had to move away to a new state, but highly recommend!! Thank you Nick and Team!"
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Mike Wingate

June 18, 2026

4  out of  5
rating by Mike Wingate
"Needed a copy of my insurance card and they were very helpful!"
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Laura Faria

June 18, 2026

5  out of  5
rating by Laura Faria
"Always professional"
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Quamekia Leverette

May 29, 2026

5  out of  5
rating by Quamekia Leverette
"Sylvia, is always helpful.. Ever since I've been with Nick Shelly, and the State Farm family Sylvia has always went out her way to make sure all of my needs are met. To me it's more than her treating me like a client or however you want to put it.She is sweet, kind, respectful, honest and knowledgeable. I have a auto policy with them and once we talked about a life insurance policy I was all in. This is my actual overall experience with them since I've been insured by the company. Thank you so much Sylvia:)"
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chester mauro

May 18, 2026

5  out of  5
rating by chester mauro
"Service was excellent. Nick's staff are awesome. Tray has been on point!"
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Lorenzo Washington Jr

May 15, 2026

5  out of  5
rating by Lorenzo Washington Jr
"Nick Shelly Agency was always looking out for my mother & I on our renters insurance. When certain changes had to be made. It was no problems always respectful & great individuals."
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Chris Hutnyak

May 12, 2026

5  out of  5
rating by Chris Hutnyak
"Nick and his team go above and beyond to help meet my insurance needs. I have my personal and business insurance with @Nick Shelly State Farm and the level of service is hard to beat. I recommend you give them a call and see what they can do for you!"
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Everardo Hernandez

May 2, 2026

5  out of  5
rating by Everardo Hernandez
"Very good service and fast at responding and giving quotes 100% recommend"
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David Maxwell

April 24, 2026

5  out of  5
rating by David Maxwell
"Great insurance company to work with. Been with Nick over 15 years. Always quick service and helpful."
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Dorothy Moore

April 1, 2026

5  out of  5
rating by Dorothy Moore
"I have been with them for years. They are really great people."
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Lois Squires

February 25, 2026

5  out of  5
rating by Lois Squires
"Great service"
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Mike Cohen

February 13, 2026

5  out of  5
rating by Mike Cohen
"Nick and his team are always there to help. They are friendly and courteous, taking the time to talk with you and figure out what you really need. Sylvia is especially helpful. She always has the information I need to make an informed decision on my insurance needs. Can't say enough about this great team!"
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Danielle Mauro

January 7, 2026

5  out of  5
rating by Danielle Mauro
"We have been with Nick Shelly for many years and he and his staff have been fantastic whenever we need anything."
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Latiefah Mims

November 24, 2025

5  out of  5
rating by Latiefah Mims
"Alex Mcnair whats very nice and helpful. He listened to all my questions and concerns and he met my expectations. I would refer him to others he did VERY GOOD AND HE KNOWS WHAT HE DOING."
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Meredith Jones

November 21, 2025

5  out of  5
rating by Meredith Jones
"The staff members are very helpful there and super nice."
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Maddie Grimm

November 19, 2025

5  out of  5
rating by Maddie Grimm
"Alex was extremely knowledgeable, kind, and efficient! He helped me transfer my policy between states with ease and explained the differences and changes thoroughly. He was very informative and I genuinely enjoyed talking with him! Thanks for all your help, Alex!"
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Samantha Burns

October 15, 2025

5  out of  5
rating by Samantha Burns
"Very helpful and always prompt in getting back to you."
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Denise Fleming

October 13, 2025

5  out of  5
rating by Denise Fleming
"Everyone at Nck Shelly that I have spoken to has been very pleasant and helpful. Customer service is great at least they have been great to me."
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Abbi Fallaw

September 30, 2025

5  out of  5
rating by Abbi Fallaw
"The team at State Farm is truly outstanding. They are always so responsive and quick to assist, no matter what questions or concerns I have. Their knowledge and professionalism shine through in every interaction, yet they also maintain a warm and personal approach that makes me feel genuinely cared for. I can always count on them to provide clear answers, helpful guidance, and excellent service. It’s reassuring to know I have such a dedicated and dependable insurance company."
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Kristina Ellis

September 23, 2025

5  out of  5
rating by Kristina Ellis
"Alex McNair was really helpful and quick with getting me an updated binder! Thank you!"
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Matthew Mahrer

September 15, 2025

5  out of  5
rating by Matthew Mahrer
"Nick is an excellent insurance agent."
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Betsy Nagel

September 10, 2025

5  out of  5
rating by Betsy Nagel
"Nick is very helpful and very easy to get in touch with for any questions or concerns I may have. This is most important to me as we have a lot of rental policies as well as our personal polices. I just had an annual review of every policy and it give me a peace of mind and reminds me of things that may need to change. I also have had excellent service with his local office!
Nick and his staff care and take a professional but personal approach with is refreshing in today's business world!"